Help & FAQ

How can we
help?

The questions students most often ask us — answered.

Getting started

When does BrainBerry launch?

Summer 2026 — web first, then iOS and Android. Drop your email on the Notify page and we'll ping you the moment it goes live.

Is BrainBerry free?

Yes — the core experience is free forever. You get AI deck generation, all subjects, streaks, coins and public Q-Banks at no cost. Free users see occasional adverts and have limited monthly use of some features (like deep AI insights). A Premium tier removes ads, unlocks unlimited AI generations and adds the learning-style tutor.

Which year groups is it for?

BrainBerry is built for GCSE & A-Level students (Years 10 to 13) in the UK. We're looking at GCSE and IB after launch.

Which subjects do you cover?

On launch: Biology, Chemistry, Physics, Maths, English Lit, English Language, History, Business and Geography. More are coming.

AI & content

Will the AI just give me the answer?

No. BrainBerry leans into Socratic hints by default — the goal is for you to learn, not to copy.

How accurate is the AI?

Every AI-generated card runs through a safety + accuracy filter before it lands in your deck. We also run a flag-and-improve loop on every card so problems get fixed fast.

Which exam boards are supported?

AQA, Edexcel, OCR, WJEC and CIE on launch. Tag a deck with your spec and the AI tunes its content.

Can I edit AI-generated cards?

Yes. Edit any card, regenerate any card, or replace a whole deck if it isn't landing.

Schools & teachers

Is there a teacher version?

Yes — Class Mode is free for UK schools and sixth-forms. Teachers run live quizzes, see class insights, and pull questions from any public Q-Bank.

How do we get our school onboard?

Drop your school name on the Notify page (or email us) and we'll get you set up at launch with a teacher dashboard and class codes.

Is it GDPR-compliant?

Yes — UK data storage, end-to-end encrypted sync, never used for model training, and built to UK schools' data standards.

Account & privacy

How do I sign in?

Google, Apple, or email magic link. One account works across web, iOS and Android.

Where is my data stored?

On UK servers. End-to-end encrypted between devices. Never used to train AI models.

How do I delete my account?

Settings → Account → Delete. Your account and progress are wiped within 30 days. You can also export everything as JSON before deleting. You will have 30 days to change your mind and opt back in again.

Still stuck?

Drop us a line — a real human (or Berry) will get back to you within a working day.

Contact us